Frequently Asked Questions
How long will it take to get my order?
Orders generally ship within 2-3 business days and arrive within 5 but is dependent upon your shipping location.
How do I contact customer support?
You can reach us at support@albiecompany.com
Do you ship internationally?
We currently do not ship internationally but have plans to in the future
What is your return policy?
We offer a 100% Hassle Free Return Policy on all of our items. We will pay for the return shipping or a free replacement if the item arrives damaged or is defective (otherwise you are responsible for return shipping costs). If you no longer want or need an item, you can simply return the item to us for a full refund.
- Returns can be accepted up to 30 days after delivery. The item must be unused, in original condition, and in the original packaging to be eligible for a return.
- Please send the order number support@albiecompany.com so that we can process the return.